![]() ![]() It took less than 5 minutes to transfer Duo from my old phone to my new phone using the QR scan, I confirm a couple of things and voila I was back in business. #Duo app on android how toHowever, when I called my schools IT dept they walked me through how to reactivate Duo on my new phone. Wasn’t until a Monday did I realize oh crap I forgot to log out and with all the negative reviews and problems people had, I got nervous. I recently upgraded my phone and I totally forgot to log out of dúo. I normally don’t leave reviews and comments but with all the negative reviews on this app I thought I should share my positive experience with Duo. Because I’m sure dozens of other users are same complaint because it is the APP that is broken. My phone works, my screen works, my phone works, but Duo doesn’t. Before I clicked update yet again today in the App Store, I was able to click on the green circle with a checkmark to confirm my authentication and desire to login, but today, after all the problems, I clicked update again in the App Store, and now the little green circle does not work. When I am in, The app, I see the notification for an authentication request, and sometimes I don’t. Sometimes I see something that I can touch to take me to the duo app from my lock screen, sometimes I cannot. Sometimes I hear a sound, sometimes I do not. Taking no responsibility for user experience is another two stars off.Ģ022: Dropped it to one star after several years of good service because latest update broke the push notification and touch the little check in the green circle to authenticate. DUO tells me to complain to my administrators instead of taking feedback directly. Other apps with notifications like this (Okta) are fine. This is with two different organizations’ push notifications on up to date iPhone 12mini on iOS 14.2. Works ok but recent update broke sound notifications: I get only banner abd no sound or vibration. ![]()
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